FAQs

NDIS journey as a Participant

Access NDIS
NDIA Decision
Planning meeting
Plan Implementation
Service Booking

A person who is eligible to participate in the NDIS is called a participant. Participants develop individualised ‘plans’ which contain reasonable and necessary funded supports that enable each participant to achieve their goals.

The National Disability Insurance Scheme (NDIS) gives people with disability choice and control over the supports they receive. Flexible Respite Care is a National Disability Insurance Scheme (NDIS) provider, we have an in-depth understanding of how NDIS works, our knowledgeable and friendly staff are available to assist you to make your journey smoother. We have listed some of the frequently asked questions, if you have any other questions, please get in touch with us.

Why was the NDIS introduced?

Before the NDIS was introduced, disability services in Australia had been a lottery.

The funding you received depended on how, when and where you acquired your disability, as well as where you lived. Some people got enough funding, some people got none! Really, it was all just a bit unfair.

So, after they held an inquiry, the Federal Government agreed that people with a disability deserved a fairer system and more control.

And in July 2013, the NDIS was introduced.

What will the NDIS fund?

With the NDIS, you will work out what reasonable and necessary supports you need to live your life and achieve your goals. You’ll then receive funding to pay for these supports.

Eligibility criteria for the NDIS scheme?

Be an Australian citizen or hold a permanent visa or a Protected Special Category visa

Experiencing a permanent disability that significantly affects your ability to take part in everyday activities

Must be aged under 65 years or under 50 years for Aboriginal and Torres Strait Islanders at the time you register for an assessment with the NDIA.

What happens after 65 years of age?

If you turn 65 after you become an NDIS participant then you have a choice. You can either choose to continue receiving disability supports in the NDIS or you can choose to receive supports through the Commonwealth aged care system.

50 years for Aboriginal and Torres Strait Islanders at the time of application with the NDIA.

What is the NDIA?

The NDIA is the National Disability Insurance Agency. It is a government agency and its role is to implement and manage the NDIS and make sure people with disability continue to get the support they need.

What is myplace?

Be an Australian citizen or hold a permanent visa or a Protect

The NDIS participant portal is called myplace. It is a secure website for participants or their nominee to view their NDIS plan, request payments and manage services with providers.

If you are self-managing your NDIS plan then, you can